Franklin Street Works has an ADA compliant access ramp going from Franklin Street to the first floor back door, which is always locked. Franklin Street Works staff will open the door from the inside for guests. To request the door be opened, please call the main landline (203-595-5211) during gallery hours (Thursday – Sunday from noon – 5:00) and Natasha or Terri can open the door. Visitors are also welcome to call Creative Director Terri C Smith’s cell 203-253-0404 or email her at terri@franklinstreetworks to arrange entry ahead of time or to inquire about any accessibility matters.
While plans have been drafted, due to budgetary constraints, there is currently no access ramp to our back patio and getting there requires entering from the next door parking lot, traversing approximately 12 feet of paved lot, then going over a low curb, and across approximately 12 feet of mulch to get to the patio’s pavers. With advance notice, the FSW team can plan to have two helpers assist visitors in wheelchairs to the patio. Note: This means there is no ADA access between the back patio and the building’s interior. Visitors would need to go back through 12 feet of parking lot, return to the sidewalk on Franklin Street and then use the permanent ADA ramp to access the building’s interior.
PETS AND SERVICE ANIMALS
Pets are welcome on the back patio. They must be on-leash at all times. There is an on site water bowl that can be filled upon request as well. Service dogs are welcome. Under the ADA, Service Animals must be harnessed, leashed, or tethered, unless these devices interfere with the Service Animal’s work or the individual’s disability prevents using these devices. In that case, the individual must maintain control of the animal through voice, signal, or other effective means. The staff will communicate any relevant information to visitors so that everyone is working together to ensure object safety. Animals whose sole function is to provide comfort or emotional support do not qualify as Service Animals under the Americans with Disabilities Act (ADA) and are, therefore, not permitted.